Dune Awakening Developers Apologize for Patch Causing Lost Bases and Equipment, Promise Reimbursements
On July 9th, 2024, the developers of Dune Awakening issued an official apology regarding a recent game patch that inadvertently caused players to lose bases and equipment. The announcement was made via the game’s official channels, including their website and social media platforms.
The update, intended to fix exploits and improve game stability, resulted in unintended data loss affecting a significant portion of the player base. In response, the development team acknowledged the severity of the issue and committed to reimbursing affected players with lost items and resources.
According to the official statement, the team is actively working on a solution to restore player progress and prevent similar incidents in future updates. They also encouraged the community to report any further issues through official forums and support channels.
This incident highlights the challenges of maintaining live service survival games and the importance of transparent communication between developers and players.
Source: Official Dune Awakening Developer Update, July 9th, 2024